In 2011 a unique partnership between the world’s largest online travel company Expedia and the world’s most innovative airline AirAsia resulted in the birth of AirAsiaGo.
A part of AirAsiaExpedia - a joint venture company - AirAsiaGo is one of the most popular and rapidly growing online travel companies offering a range of great value flights, hotels, and holiday packages with over 325000 hotels and flights.
In a relatively short space of time, AirAsiaGo has successfully transformed Asian aviation by offering flights and accommodation to travellers at very competitive prices in South Asia and around the world.
Hotel and Flight Reservations with AirAsiaGo results in great savings for customers, with AirAsiaGo's guaranteed lower prices. AirAsiaGo provides detailed information on flight timings, fares, currency rates, genuine reviews and map locations.
AirAsiaGo offers one of the most rewarding ‘loyalty schemes’, besides AirAsiaGo Discount codes. Travellers can redeem reward points on future bookings. AirAsiaGo also keeps you updated with various remunerative travel offers and the best hotel discounts across the globe.
Based in Singapore, AirAsiaGo is a globally recognized travel solution provider. AirAsiaGo provides complete travel solution with hotel booking, flight booking, tour programs and other travel related services.
From budget hotels and low-cost flight to luxurious hotels and executive class flying, AirAsiaGo offers incomparable travel services in 88 destinations and accommodation services with over 325,000 hotel partners.
Wherever in the world you wish to spend a holiday or conduct a business meeting, AirAsiaGo has a flight and hotel deal available for you to match your wallet and expectations with AirAsiaGo promo codes.
A confirmation email will provide all the information relevant to your booking. This will include hotel, airline, dates, travel schedule AirAsiaGo vouchers and payment details along with terms and conditions applicable.
You can also view your booking online on the website of AirAsiaGo in "My Itineraries" section, and print your travel details
AirAsiaGo Booking Fees are MYR15 for a single trip, and MYR25 for return trip.
Cancellation and Refund Procedures
AirAsiaGo has a cancellation process which is both simple and easy
To make a cancellation visit "Manage My Booking" section in their website.
AirAsiaGo does not charge for cancellation; however, it is compelled to pass on the non-refundable fees charged by the hotels.
Flight changes can be made up to 48 hours before the flight. No refund if the new flight is cheaper and charges will be made if the flight is more expensive.
A Package Booking is non-refundable and cannot be changed or cancelled.
You need not to worry about the refund with AirAsiaGo, as it processes the refund on the same day booking has been canceled, if you are eligible for the refund, the amount you paid after applying AirAsiaGo coupons will be refunded.
At AirAsiaGo pay for your hotel and flight booking using a MasterCard, Visa or American Express credit card. It also has a facility to apply AirAsiaGo voucher codes.
At AirAsiaGo the latest technology ensures all your personal information is safe.
Customer Care Service
AirAsiaGo Customer Support is available from 9am-6pm, 7 days a week.,you can give them a call at 03 2614 9099 (direct) or +6 03 2614 9099 (overseas). If you have any questions or concerns about your itinerary or AirAsiaGo discounts, their service representatives will be ready to assist you.
You can also contact AirAsiaGo Customer Support by completing the form on the website. You can expect a prompt and detailed reply from the customer support team.
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